REVIEW · FAIRBANKS
Chena Hot Springs Northern Lights Aurora Borealis From Fairbanks
Chena Hot Springs gives this Fairbanks night tour its best trick: you can sit in warm mineral water while Alaska’s winter air bites at your face, then search the dark sky for the Aurora Borealis. The evening also includes the unusual Ice Museum, complete with ice sculptures and an ice bar.
I like the small maximum group of 11, which should make the long drive and northern-lights stops easier to manage. I also like that round-trip transport, museum admission, the hot-springs soak, and free Aurora portraits are bundled into the $225 price. The catch is the late return, usually between 1 and 2 AM, and the lights can never be promised.
Key points before you book

- Hot springs and ice museum in one evening: You get two very different Chena experiences on the same outing.
- Departure at 5 PM: Plan for a full night away from Fairbanks, with a return around 1 to 2 AM.
- Aurora stops on the way back: The guide can pause at suitable places to watch the sky and take free portraits.
- Small group, up to 11 people: This is more personal than a large coach excursion.
- $225 includes the main extras: Transportation, Ice Museum admission, and the soak are included.
- Weather matters: Poor conditions can lead to a new date or a full refund, and the northern lights themselves remain a natural gamble.
Why this Chena evening works so well
Fairbanks has plenty of northern-lights outings, but a hot-springs visit gives you something worthwhile even if the sky stays stubbornly dark. That matters. You are not spending the entire night parked in the cold, staring upward and hoping for a green ribbon.
Instead, the evening has a clear rhythm. You leave town at 5 PM, spend time at Chena Hot Springs, tour the Ice Museum, and enjoy the water before making the return journey with Aurora stops along the way. The lights are still the main prize, but the hot springs and ice sculptures give the night substance.
I especially like this setup for first-time visitors to Fairbanks. You get a signature local attraction, a warm break from the cold, and a guided attempt at one of Alaska’s most famous sights. It is a long night, but it is not built around only one uncertain event.
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Leaving Fairbanks at 5 PM

The tour begins at 5 PM, with pickup offered and round-trip transportation included. That makes the outing simple to fit into a Fairbanks stay. You do not need to arrange a rental car, study the road, or decide where to stop for the Aurora on your own.
The drive out is part of the evening, and the guide helps give it shape. Nate is named as the guide connected with the experience, and the available account of the outing highlights his punctual pickup and Alaska stories along the way. That sort of local commentary can make a long nighttime drive feel less like dead time.
The group limit is 11 people. That is a useful middle ground. You have company for the evening, but the outing should not feel like a huge bus operation. A small group also helps when you make stops for the northern lights, since fewer people need to gather, move, and get back into the vehicle.
You should still treat the departure time as firm. With an evening this long, a late start can push every later stop back. Have your warm clothing ready before pickup, even though the schedule includes time indoors and in the hot springs.
Inside the Chena Ice Museum

The Ice Museum is one of the more distinctive parts of the trip. It is not simply a cold room with a few frozen decorations. The visit includes a guided tour of ice sculptures and an ice bar, giving you a look at the creative side of Chena Hot Springs.
The contrast with the hot springs is the point. First you see a world made from frozen water, then you move toward naturally heated mineral water. That change gives the evening a sense of variety that a basic Aurora chase does not have.
Admission to the Ice Museum is included, so you do not need to weigh an extra ticket cost once you arrive. The information provided does not specify how long the guided museum visit lasts, so think of it as one part of the Chena stop rather than a separately timed attraction.
The ice bar is a fun detail, but keep expectations practical. The supplied information confirms its presence, not the full drink menu or whether beverages are included. You should expect the bar as part of the icy setting, while treating any food or drink purchases as separate unless the operator tells you otherwise.
Soaking at Chena Hot Springs

The soak is the emotional center of the night. After the museum, you get time in the natural mineral waters at Chena Hot Springs. In cold-weather Alaska, that warm-water break is not a minor extra. It lets you relax before heading back outside for the Aurora search.
The provided details do not specify the exact amount of soaking time, changing-room arrangements, or what you need to bring. Check those points with Get After It Guiding before departure if they matter to you. The confirmed inclusion is an unforgettable soak in the hot springs, not a detailed list of spa services.
You should also remember that a soak and an Aurora hunt serve different purposes. The hot springs are scheduled and dependable as an activity. The northern lights are not. If clouds or weather block the sky, you can still come away with the Ice Museum and hot-springs visit.
That makes the tour a stronger choice than an outing focused only on waiting for the sky to cooperate. You receive a real destination, not just a viewing attempt.
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Hunting the Aurora on the return to Fairbanks

The northern-lights portion takes place on the return trip. The guide will take time to make stops for Aurora viewing, giving you chances to watch the sky away from the city’s brighter lights.
That timing is practical. The tour does not rush straight back after the hot springs. Instead, the return becomes the second act of the evening, with pauses when conditions offer a chance to see the lights.
Still, no guide can guarantee an Aurora display. Clear weather is needed, and even a clear sky may not produce a strong show during your particular outing. The tour’s weather policy recognizes this basic fact: if poor weather forces a cancellation, you can receive a different date or a full refund. That protection is useful, but it does not turn nature into a schedule.
Bring patience. A northern-lights outing may involve waiting between stops, and the exact viewing time can change with conditions. The experience is best for you if you can enjoy the night itself rather than measure its success only by the brightness of the Aurora.
Free Aurora portraits add real value

Free Aurora portraits are included, which is a practical benefit at this price. Night photography is difficult, especially when you are trying to handle a phone or camera in the cold. A portrait taken during the outing gives you a much better chance of preserving the moment with yourself in the frame.
The information does not state how many portraits are provided, what camera equipment is used, or how the images are delivered. You should ask for those details if photography is central to your decision.
Even with that limitation, the portrait offer improves the value of the experience. You are not only looking at the sky. You also have the chance to leave with a personal record of the evening.
Is $225 a fair price?

At $225 per person, this is not the cheapest way to search for the northern lights. But price alone does not tell the full story.
The fee includes round-trip transportation from Fairbanks, Ice Museum admission, the hot-springs soak, guided time at Chena, Aurora stops, and free portraits. You are also paying for the convenience of having someone else handle the driving and route planning during a long night.
The small group limit of 11 strengthens the value. A larger vehicle might offer a lower price, but it could feel less flexible when the group needs to stop for the sky or move between the museum and springs.
I would call the price reasonable for you if you want several experiences in one evening and do not want to rent a car. It is less compelling if your only goal is the northern lights and you already have transport. In that case, you may prefer to compare other Aurora options before committing.
The tour is booked an average of 33 days ahead, so planning early makes sense, particularly if your Fairbanks dates are fixed. The limited group size can also make availability tighter than a large coach outing.
The late return is part of the bargain

The advertised return is around 1 to 2 AM. That gives you a total outing of roughly 6 to 8 hours, although the Chena portion itself is listed at about five hours. Either way, this is a full evening and a late night.
That schedule suits you if you have a flexible next morning. It is a poor fit before an early flight, a sunrise activity, or a demanding day of driving. You may be tired when you return, even if the hot springs make the night comfortable.
The late timing is also necessary for the Aurora hunt. Darkness is not a small detail here. The tour needs the evening hours to combine the Chena visit with a serious attempt to see the lights.
Who will enjoy this most?
I would choose this tour for you if you want a guided, all-in-one night from Fairbanks. It works especially well for first-time Alaska visitors, couples, families with older children, and anyone who wants more than a simple roadside Aurora stop.
It is also a good match if you do not have a rental car. The included transportation removes the stress of a long night drive and leaves you free to focus on the museum, the soak, and the sky.
You should think twice if you dislike late nights, need a guaranteed viewing result, or want to control every stop yourself. The group setting and fixed departure also mean less freedom than a private outing.
Most travelers can participate, and service animals are allowed. The supplied details do not give more specific information about pool access or other mobility needs, so contact the operator if you have concerns beyond the general participation statement.
Booking, weather, and cancellation details
Confirmation is provided at booking, and the experience uses a mobile ticket. Free cancellation is available until 24 hours before the start time for a full refund.
If you cancel less than 24 hours before departure, the payment is not refunded. Changes made inside that 24-hour window are not accepted. The cut-off follows local time, so do not leave cancellation decisions until the last minute.
The outing requires good weather and a minimum number of participants. If bad weather or low enrollment causes cancellation, you will be offered another date or experience, or a full refund.
That policy is worth reading before you book. Alaska weather can change quickly, and the Aurora is naturally uncertain. The policy gives you some financial protection, while the tour itself gives you several activities beyond the sky watch.
Should you book this Chena Hot Springs tour?
Book it if you want a full Fairbanks night with hot springs, ice sculptures, and an Aurora search in one package. The small group, included transport, guided Ice Museum visit, soak, and free portraits make the $225 easier to justify.
Skip it if you need an early bedtime, a private vehicle, or a guaranteed display of northern lights. No Aurora tour can promise that.
For the right schedule, this is a smart way to experience Chena Hot Springs without turning the evening into a cold, uncertain wait. Plan for the late return, dress for outdoor stops, and judge the night as a complete Alaska outing, not only by the color of the sky.
FAQ
What time does the tour start?
The tour starts at 5:00 PM.
When does the tour return to Fairbanks?
The expected return time is around 1 to 2 AM.
How long does the experience last?
The total duration is approximately 6 to 8 hours. The Chena Hot Springs portion is listed at about five hours.
What is included in the price?
The $225 price includes round-trip transportation, admission to the Ice Museum, and a soak in the hot springs. Free Aurora portraits are also provided.
Does the tour include northern lights viewing?
Yes. On the return trip to Fairbanks, the guide makes stops to look for the Aurora Borealis.
How many people can join the tour?
The activity has a maximum of 11 participants.
Is pickup available?
Yes, pickup is offered, and the tour departs at 5:00 PM.
Can I cancel for a full refund?
Yes. You can cancel at least 24 hours before the start time for a full refund. Poor weather or failure to reach the minimum number of participants may also lead to a new date or a full refund.
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