REVIEW · FAIRBANKS
Chena Hot Springs plus Aurora Chase Tour
Chena Hot Springs is the main event here, but the long return drive is where the night really earns its keep. You get several hours at the resort, then head away from its lights to search for the aurora under darker skies. The combination of hot water and Arctic sky makes this more than a standard northern-lights outing.
I like the generous resort time and the small group size, capped at seven people. I also like that photography help, an aurora talk, snacks, hot drinks, and five edited portraits are included. Guide Lindsay has shown real persistence, including finding a clear viewing spot after several cloudy nights.
The catch is the length. This is a 10 to 14-hour day, with a late return and possible outdoor bathroom stops during the chase. The aurora cannot be promised, and the $285 price does not include the hot-springs pass or Ice Museum admission.
Key points to know before booking

- Three to six hours at Chena Hot Springs: You have time to soak, eat, visit the Ice Museum, or add a resort activity.
- Aurora chase after the resort visit: The guide follows current conditions and may adjust the viewing location when clouds move in.
- Small groups of up to seven: This gives you a better chance of getting direct help with a phone or camera.
- Five edited aurora portraits included: The photographer decides which images are delivered, based on the conditions and the session.
- A full-day commitment: Pickup begins at 3 p.m., and the entire outing can last from 10 to 14 hours.
- Extra costs add up: The hot-springs pass is $20 per person, and the Ice Museum costs another $20.
Why the hot springs and aurora pairing works

Many northern-lights tours are built around waiting in a heated van or sitting inside a lodge. This one gives you a proper afternoon and evening activity before the skywatching begins. You are not simply standing in the cold hoping the clouds clear.
The drive from Fairbanks to Chena Hot Springs leaves in the middle of the afternoon. That timing matters. You have daylight for roadside scenery and possible wildlife sightings, then arrive with several hours for the resort before the aurora chase begins.
At Chena, you can spend your time in the hot springs, visit the Ice Museum and Ice Hotel, eat at the restaurant or deli, or take the Geothermal Tour. Massages are also available, but they must be booked well ahead of time. You should not count on arranging one at the last minute.
The resort itself gives the first half of the day a clear purpose. If the aurora stays hidden later, you have still had a memorable Arctic outing rather than a night spent staring at clouds. That is one of the strongest reasons to consider this tour.
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The 3 p.m. departure from Fairbanks

Pickup begins at 3 p.m. from lodging in Fairbanks or the North Pole area, subject to the stated service area. Transportation is included for lodging within 25 miles of the Fairbanks airport. A small fuel surcharge applies if you are more than 10 miles from central Fairbanks, and pickup within a 50-mile radius can also involve a fuel fee.
Ask about the exact charge before you book if your lodging is outside the central area. The wording around the pickup zones means your final price may be higher than the advertised $285.
The vehicle ride is a useful part of the experience, not just a transfer. The guide allows time for scenery photos and wildlife spotting on the way to Chena. Sightings are never promised, but the slower pace gives you a chance to pay attention instead of racing straight to the resort.
The schedule also explains why the tour lasts so long. You are not arriving at Chena for a quick soak. You are giving yourself a full afternoon there, followed by several hours of aurora watching on the return route.
Three to six hours at Chena Hot Springs
Your time at Chena is flexible, which is helpful because different people will want different things. If soaking is your priority, you can focus on the hot springs. If you prefer indoor attractions, the Ice Museum gives you a cold-weather contrast to the warm pools.
The Ice Museum admission is not included and costs $20 per person. The hot-springs pass is another $20 per person. Together, those two additions raise the cost by $40 before food, drinks, tips, or any optional rentals.
The restaurant and deli provide food options on site. Simple snacks and ingredients for hot cocoa, instant coffee, or tea are supplied during the tour, but you may still want to budget for a proper meal at the resort, especially since the outing can last into the early morning.
A Geothermal Tour is also available. The resort’s hot water is not merely a pool amenity, so this option gives the stop some useful context. The supplied details do not state its separate price or exact schedule, so ask the operator or resort if you want to include it.
The Ice Museum and Ice Hotel are separate from the springs and require their own admission. The Ice Bar offers alcoholic drinks, including an ice-bar martini, but you must be over 21. These are easy extras to add, but they are not part of the base price.
What to expect during the aurora chase

After three to six hours at Chena, you leave the resort and begin the return toward Fairbanks. This is the chase portion of the evening. The guide monitors live information from NOAA and NASA and looks for openings in the cloud cover.
That approach is important because the aurora is not fixed in one place. A viewing spot that works early in the evening may not work later if clouds thicken. The guide may add extra stops or adjust the plan based on conditions, with the exact choices depending on the weather.
The operator says the aurora is visible in Fairbanks nine out of ten nights from August through April when it is dark. Treat that as a broad seasonal expectation, not a guarantee for your particular night. Thin clouds, faint activity, and timing can still make the show difficult to see. Thick cloud cover is the main condition that blocks it completely.
Two outings with Lindsay show why the chase can matter. On one difficult night, she kept working to find the lights after three nights of solid cloud cover. On another generally cloudy day, she located a pleasant viewing spot despite the poor conditions. That is the kind of effort you want from a chase guide, though no guide can control the sky.
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Photography help, portraits, and rental gear

Photography support is included, whether you use a mobile phone or your own camera. The guide can help you make better use of your equipment, which is valuable in the dark and cold. You should not assume that phone photography will produce the same results as a dedicated camera, but assistance with settings and positioning can still help.
The tour also includes five edited aurora portraits. Delivery is at the photographer’s discretion, so the number and quality of usable images will depend on the weather, visibility, and photography conditions that night.
If you need equipment, camera rentals are available for an added fee:
- Sony A6600 mirrorless camera: $55 per booking
- Sony A7 III mirrorless camera: $50 per booking
- Camera tripod: $25 per booking
- Cellphone tripod: $15 per booking
- Memory card for a rental camera: $15
The rental prices are separate from the tour cost. If you already own suitable equipment, bring it and use the included help. If you rely on a phone, the cellphone tripod may be worth considering, but it is another charge.
Dress for long periods outside. The tour information specifically warns that very young children may struggle with extreme cold over a full night. Even adults should plan for cold hands, cold feet, and long waits. Warm clothing is not an optional extra on an aurora chase.
What the $285 price really covers

At $285 per person, this is not a cheap transfer to Chena Hot Springs. You are paying for round-trip transportation from Fairbanks, several hours at the resort, a full aurora chase, guide service, photography assistance, snacks, hot drinks, and five edited aurora portraits.
The value improves if you want both parts of the outing. Booking transportation to Chena separately and adding a separate aurora tour could cost more, while also giving you more complicated logistics. This tour joins the two experiences in one long day.
The price is less attractive if you only want a soak. In that case, you are paying for the night chase even if you plan to return before the aurora portion. It is also less attractive if you already have a car and prefer to choose your own resort timing.
Remember the extra fees. A hot-springs pass and Ice Museum ticket add $40 per person. Tips are not included, and pickup fuel charges may apply depending on your lodging. Camera rentals and tripods cost extra as well.
The best value comes when you use the included features: take the photography help, join the aurora discussion, enjoy the hot drinks, and make full use of your resort time. If you only use the transportation and pool, the price feels harder to justify.
Group size, comfort, and practical limits

The maximum group size is seven people. That is a useful middle ground. You get the efficiency of a shared outing without the feel of a large bus tour. A small group also makes it easier for Lindsay or another guide to answer questions and help with several cameras or phones.
Most people can participate, but you should contact the operator about mobility concerns. The team says it will try to accommodate specific needs. The resort has restroom facilities, but much of the chase takes place in remote parts of Alaska where plumbing is not available. Bathroom stops may be outside.
That detail matters more than it might at first seem. You could spend many hours on the road and outdoors, often in severe cold. Use the restroom at the resort before leaving, and be prepared for basic conditions afterward.
Families are welcome, but you should advise the operator if anyone in your group is under 12. Very young children may find a full night in extreme cold difficult. The long duration also makes this a better fit for older children and adults who can handle a late return.
The tour is offered in English, uses mobile tickets, and confirms bookings at the time of reservation. These are simple conveniences, but they make the day easier to organize.
Weather, cancellations, and the real aurora gamble

The aurora is a natural event. No one can guarantee a display, even during the best season. Clear skies and enough solar activity must come together, and the show can be faint, brief, or hidden by clouds.
This tour does make a serious effort to improve your odds. The guide tracks live data from NOAA and NASA and can move away from a cloudy viewing area. Still, the chase is not magic. If the whole region is covered, there may be nowhere useful to go.
The experience is non-refundable if you cancel or request a change for any reason. If the operator cancels because of poor weather, you will be offered another date or a full refund. That distinction is important, so check your schedule carefully before booking.
If seeing the aurora is your main reason for visiting Fairbanks, consider leaving more than one night available for aurora watching. This tour may succeed on a difficult night, as Lindsay has shown, but one booked outing cannot remove the uncertainty of nature.
Who should book this Fairbanks day tour?
I would choose this for you if you want one organized outing that combines Chena Hot Springs with an active northern-lights search. It suits couples, small groups, solo visitors, and families with older children who are comfortable with a very long day.
It is especially useful if you do not have a rental car or do not want to handle a long winter drive after dark. Pickup, round-trip transportation, and a guide who watches the conditions take pressure off your evening.
You should think twice if you dislike cold, late nights, uncertain results, or outdoor bathroom stops. You should also compare the cost carefully if you already have a car and would rather visit Chena on your own schedule.
FAQ
What time does the tour begin?
Pickup begins at 3 p.m.
How long does the experience last?
The full outing lasts approximately 10 to 14 hours. You spend about three to six hours at Chena Hot Springs before the aurora chase begins.
Is the hot-springs admission included?
No. The hot-springs pass costs $20 per person.
Is admission to the Ice Museum included?
No. Ice Museum admission costs $20 per person.
Is an aurora sighting guaranteed?
No. The aurora is a natural phenomenon and cannot be guaranteed. The guide monitors data from NOAA and NASA and searches for clearer viewing conditions.
How many people can join the tour?
The tour has a maximum of seven travelers.
Should you book the Chena Hot Springs and Aurora Chase Tour?
Book it if you want a full Arctic day rather than a quick visit to one attraction. The hot springs give you a worthwhile activity even if the sky stays cloudy, while the small group, photography help, included portraits, and active weather tracking add real value to the evening chase.
Skip it if you need a short outing, want a guaranteed aurora, or dislike paying extra for resort admission. For most visitors who have only one free evening and want Chena plus a serious attempt at seeing the northern lights, the combined plan is practical and well thought out. Just pack for the cold, budget for the add-ons, and leave room in your expectations for nature to have the final word.
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